What we collect
We collect the information you give us when you create an account, contact support, or purchase a plan, such as your name, email address, device details, and payment status. We also receive basic technical information needed to keep the service secure and working.
We do not need the contents of your personal viewing history to answer a setup question. Tell us only what is useful for the request.
Why we use it
We use information to provide your service, process payments, answer support requests, prevent abuse, improve reliability, and meet legal obligations. We do not sell your personal information.
Service providers may process information on our behalf for hosting, payments, email delivery, and security. They receive only what they need for that job and must protect it.
Your choices
Depending on where you live, you may ask to access, correct, export, or delete personal information, or object to certain uses. Contact us and we will explain the available options and any identity checks needed to protect your account.
Retention and security
We keep information only as long as needed for the purposes described here, including accounting, dispute resolution, and legal requirements. We use reasonable technical and organisational measures to protect it, but no internet service can promise absolute security.
Updates and contact
We may update this policy as the service develops. The date at the top of this page shows when it was last revised. Privacy questions can be sent through the support form.
Questions?
Use the support form and include the page or section you are asking about.